Digital & Ecommerce Manager

About ICONYC

ICONYC is a luxury house born in New York, built on craftsmanship, culture, and an unmistakable point of view. Behind the brand sits a growing international business that spans multiple entities, currencies, and disciplines across six cities. This role owns the surface where the boutique, the drinks, the records, and the books meet the customer online.

The Role

We are looking for a Digital and Ecommerce Manager to own ICONYC’s online storefront and the customer journey around it. You will make buying from ICONYC feel like the rest of ICONYC, considered, precise, and unmistakable. You will run the store, the journey, and fulfilment across the boutique and the drinks Collection, and you will work close to brand and to the CRM and Data Manager. This is an ownership role for someone who holds the detail end to end.

What You Will Do

Own the Ecommerce storefront, its merchandising, content, and day to day operation. Design and improve the customer journey from discovery to delivery, so it matches the brand at every step. Manage fulfilment and the post purchase experience with the same care as the product itself. Work with the CRM and Data Manager on segmentation, retention, and measurement. Coordinate with brand, drinks, and music so launches land cleanly online. Own the numbers, from conversion to repeat purchase, and improve them without cheapening the experience.

What You Bring

You have run Ecommerce for a premium or luxury brand and understand that the store is part of the brand, not a checkout. You are comfortable across platform, merchandising, journey, and analytics, and you can hold both taste and the numbers. You are organized, proactive, and dependable across time zones. You are fluent in English, and additional languages help across the footprint.

Nice to have, experience with luxury retail, drinks or regulated goods online, and familiarity with the tools the store runs on.

What We Offer

Ownership of ICONYC’s commercial surface online, in a growing international luxury house. Direct work with brand, data, and the leadership team. The freedom to make the digital experience worthy of the product. Competitive compensation, with your expectations shared in the application form. Access to the people, products, and rooms that shape luxury around the world, wherever you are based.

How to Apply

Submit your application through the form below, including your salary expectations and current location. We review every application and respond to all candidates.

ICONYC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.